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Customer Services Representative (Admission)
Hong Kong Baptist Hospital (Kowloon Tong)
2025-06-30
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The Specialists Surgery and Endoscopy Centre (Mong Kok)
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Sik Sik Yuen (Sheung Wan)
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Customer Services Representative (Admission)

Hong Kong Baptist Hospital
Posted on 2025-06-30

Kowloon Tong
0 year(s) work experience
Medical insurance / Promotion opportunities / On-the-job training

Job Description

Key Responsibilities:

Perform clerical and customer services duties to support the operation of the Department. Typical duties include:

  • Handle inquiries and feedbacks from both internal and external stakeholders such as wards and clients / patients
  • Resolve customer complaints and issues in a professional and timely manner
  • Assist in crowd control to ensure a smooth visitor flow
  • Other duties as assigned by the supervisor

Requirements:

  • Form 5 (HKCEE) / Form 6 (HKDSE) or above
  • Good command of spoken and written English, Chinese and Mandarin
  • Good customer services and communication skills
  • Relevant experience in customer services is an advantage
  • Proficiency in using Microsoft applications including English and Chinese Word Processing
  • Shift duty is required

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties please apply with full resume and expected salary to Human Resources Department, Hong Kong Baptist Hospital, 7/F, HKBH 105 Plaza, 105 Wai Yip Street, Kwun Tong, Kowloon, by email to [our mailbox through Apply Now] or by fax to 2339 4575 on or before 4 July 2025.

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.


Job Function
Work Location Kowloon Tong
Benefits Medical insurance / Promotion opportunities / On-the-job training
Education
School Certificate / HKDSE
Skills Communication
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Health / Beauty Care / Fitness

About company
Hong Kong Baptist Hospital
Established in 1963, Hong Kong Baptist Hospital is a Christian and non-profit making private hospital dedicated to serving the public and striving to achieve our mission of "In the service of man, for the glory of God". To cope with our continuing growth, we would like to invite high calibre candidates to join our Hospital.