Service Engineer (Fresh graduates are welcome)
Job Highlight
Job Description
Job Responsibilities:
• To support users and manage incidents covering headquarters and branches.
• Provide users with first call resolution upon their first-time calls.
• Installing, configuring, and managing computer hardware, software, and printers.
• Diagnosing and resolving both hardware and software issues.
• Daily system health check and data backup.
• Log all incidents into the logging system.
• Responsible for tracking and routing incidents and requests.
Requirements:
• Diploma in computer science or related disciplines.
• Good knowledge of PC hardware, servers, networking, and cable patching infrastructure.
• Experience in supporting Windows XP, Windows 7, Office 2003, Office 2007, Office 2010, and Office 2013.
• Ability to provide basic support for Active Directory and Windows Server 2003, Windows Server 2008, Windows 98, XP, and Windows 7/8.
• Fresh graduates are welcome.
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
| Job Function | |
| Work Location | Kwun Tong |
| Education |
Non-Degree Tertiary
|
| Employment Type | Full Time |
| Industry | IT / E-Business |
101-1,000 employees
Established since 1989, Global Technology Integrator Limited (GTI) is a renowned IT solution and service company focused in providing leading edge software solutions and modern computing platforms to help our customers transform their business with innovations. Our clients include major enterprises, financial institutes and many government departments. We were awarded the Hong Kong Government Standing Offer Agreement (SOA) contracts for the IT professional services and the Server and Network categories and Government Procurement of IT Products (GITP) for consecutive years. This underlines the technical competence of our people and the comprehensive portfolio of IT solutions we can offer.