Training Manager

Training

• Play a key role by driving training and development initiatives for the frontline teams

• To elevate frontline performanceand by design and deliver core training programs including orientation, service standards, coaching, sales techniques, clienteling, brand and product knowledge and verbal and non-verbal skills etc.)

• Adapt and validate all global training tools in local language and to local priorities

• Train, present, coach and follow-up all training modules from Longchamp Paris

• Coach retail staff, evaluate performance and improvement plans

• Supervise and update training manual and other training tools

• Organize training schedule and budget

• Evaluate training groups and report internal evaluations

• Propose training strategy and key points of action

• Support any ad-hoc projects or tasks as assigned

   

REQUIREMENTS    

• University graduate or equivalent

• Minimum 5 years’ solid experience in retail training preferable in Fashion, Beauty, RTW & Luxury Goods or Hospitality Management

• Extensive retail experience for high end/luxury foreign brands, foreign retail experience is a plus

• Excellent command of both spoken and written English, Cantonese and Putonghua

• Trainer must be result driven but team oriented

• Trainer will report locally and to Paris office on a regular basis

We offer 5-day work and attractive package to the right candidate. Interested parties please apply with full resume stating with current and expected salary, date of availability in WORD format to the Human Resources Department by clicking "Apply Now" or email to recruit@ longchamp.com.hk. Please quote the position title in the application.

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