Training Administrator

Responsibilities:

• Responsible for administrative and logistic tasks related to training
• Perform reception duties at front desk
• Ensure the daily operation of the training centre is smooth
• Assist in preparing monthly reports for management reference
• Coordinate training programs and arrange training schedules
• Support and provide excellent customer service for the full cycle of exam centre operation, from examinee registration to completion of examination
• Answer incoming phone call and handle customers enquiries
• Handle ad-hoc situations and work closely with training team to accomplish team goals

Requirements:

• Form 5 education or above
• Minimum 1 year relevant working experience
• Creative, independent, self-initiative, detail-minded and able to deal with ad-hoc situations
• Excellent communication / interpersonal skill and service manner
• Good PC skill in usage of Excel, MS Word & Chinese Word Processing