Tech Support Engineer

Official Website: www.smarfid.com

Company Background

Smarfid is a company specializing in ODM/OEM of access control equipment.  Our HQ is in HK and we have offices in HK, Shenzhen, Shanghai and Taiwan. We are committed to providing professional card readers, controllers, QR code devices, smart terminals and other access control hardware solutions to global customers.

After the merger and development, we are moving towards a new stage of combining smart security and the internet of things.  We are looking for valuable candidate to join us to grow, expand and support the market and customer. Since we are expanding, we have a lot of room for the right candidate(s) to further grow their career. If you are a honest, responsible and aggressive person, and looking for an environment to further enhance your career, you should take up this opportunity!

Job Responsibilities:

• Support customers for testing and commissioning on Access Control Products
• Report and follow up the technical issues with Tech Support Team and R&D Team
• Perform in-house product test
• Generate technical documentation
• Attend technical meeting

Job Requirements:

• Higher Diploma or above in Electronic Engineering, Computer Science or related disciplines
• Tech support experience in Access Control Products is preferable
• Good command of both written and spoken English, Cantonese and Mandarin
• Good communication, interpersonal and presentation skills
• Self-motivated, hardworking and detail-oriented
• Able to work under pressure and independently
• Fresh graduates will also be considered

Interested parties please send your resume wtih expected salary and availability by clicking “Apply Now”. (Personal data collected will be used for recruitment purpose only)