Showroom Manager

Formica (Asia) Limited, the world’s best known decorative material manufacturer, is seeking a highly motivated Showroom Manager to oversee the daily operations of our showroom. The ideal candidate will have a passion for excellent customer service, a talent for visual merchandising, and a proactive attitude towards achieving sales targets.

Responsibilities:

Manage and train showroom staff to provide exceptional customer service

Create and maintain visual merchandising displays to promote sales and showcase products (Kitchen Cabinet, Furniture, etc.)

Develop and implement sales strategies to achieve monthly and annual revenue goals

• Handle customer complaints and inquiries in a timely and professional manner
• Monitor and analyze showroom performance metrics, such as foot traffic and conversion rates

Collaborate with other departments, such as marketing and inventory management, to ensure smooth operations

Requirements:

Bachelor's degree in business administration or related field

Minimum of 7-8 years of retail sales or showroom management experience

Excellent interpersonal and communication skills

Strong leadership and team management skills

• Ability to analyze data and make strategic decisions
• CAD / Sketchup Drawing

Proficient in Microsoft Office and retail management software

Flexible schedule, including weekends and holidays as needed