Sales Operations Intern (Summer Internship, 3-months)

This internship will require commitment from June to August 2025 (3 months).

Your Adventure Ahead:

• This is a role with our latest product: ShopBack Pay - a new product that helps customers earn Cashback in the offline world.
• Assist in the daily oversight of ground operations processes, identifying areas for improvement and contributing to the smooth flow of activities. Your scope will involve both merchant onboarding and operation support.

Merchant Onboarding:

• Assist with the coordination and execution of merchant deployments
• Training of merchants and outlet staff
• Managing operational queries and requests from merchant partners

Operational support:

• On ground operation support during campaigns
• Driving customer sign ups and supporting merchants with explaining how ShopBack Pay works
• To execute the company’s plan in acquiring SMB merchant partners
• Work closely with other teams, such as sales, product, and customer support, to ensure seamless coordination and communication.
• Communication with various teams and on-site support to ensure all necessary resources and information are in place.

Essentials To Succeed:

• Currently pursuing a Bachelor’s degree in Business Administration, Operations Management, Marketing or related field
• Excellent communication and interpersonal skills
• Highly organized with strong multitasking abilities
• Proficiency in Microsoft Excel/GSheet for data tracking, analysis, and reporting
• Ability to work effectively under pressure in a deadline-driven environment
• Willing to commute to various places within Hong Kong
• Proficiency in English and Cantonese is mandatory. Mandarin proficiency is a plus