Sales Executive (Account Manager)
Job Highlight
Job Description
Role Purpose:
To optimise sales income from assigned territory, with focus on new customers development and our own brand penetration , and become the first point of contact for customers to address all their purchasing and service requirements. The primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales.
What you will enjoy doing to be successful in this role:
- Proactively visit target customers to explore new business opportunities and perform upselling activities to achieve sales targets.
- To drive significant sales growth within assigned territory through effective and long-term customer relationships to position our company as a preferred supplier.
- Identify customer needs and collaborate with multi-functional teams to integrate relevant value-added services profitably into business operations.
- Maintain timely customer records, CRM data and sales reporting data to enable accurate analysis of business trends and KPMs, and to maximize marketing campaign outcomes.
- Use financial and customer data to analyse and drive compliance to preferential terms / service level contracts and ensure profitability.
- Liaise effectively across functions to ensure high customer satisfaction and raise Net Promoter Score (NPS).
- Work with local sales teams to promote our own brand value proposition to prospective customers within a highly competitive market while coordinating and overseeing the overall engagement.
If you have the following skills and experience, we want to hear from you:
- Over 5 years’ experience in Account Management or Strategic Business Development and proven track record in industrial field sales, preferably in Industry / MRO / Electronics.
- Track records in new customer developments, relevant experiences in manage re-seller network.
- Ability to exceed KPIs and deadlines, work under pressure, and take accountability and initiative.
- Effective negotiator and influencer with outstanding written and verbal communication skills.
- Strong interpersonal skills for forming and maintaining positive relationships at all levels.
- Understanding of procurement strategies within a business environment and able to articulate value solutions to deliver a great customer experience.
- Results driven, with focus on profit margin.
- Financial and business awareness with good analytical skills.
- Strong planning, prioritization, and time management skills.
- Desire to continuously learn and develop.
- Collaborative, respects others, and values different opinions and perspectives.
- Knowledge of SAP and Microsoft packages.
We are RS Group
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, turning customer challenges into achievements.
Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.
Together, we have one purpose: To make amazing happen for a better world – and have fun doing it. It won’t always be easy, but we’ll make every day better. It’s in the DNA of our people to do the right thing and deliver brilliant results. We’ll invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.
Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Job Function | |
Work Location | Lai Chi Kok |