Sales Associate (E-Commerce Logistics)

Responsibilities:

§  Develop and execute innovative sales strategies to attract and secure B2C e-commerce clients in Western markets.

§  Build and nurture strong, lasting client relationships to drive consistent satisfaction, loyalty, and repeat business.

§  Take full ownership of client accounts, prioritizing long-term engagement and ongoing support to ensure client success beyond the initial sale.

§  Collaborate closely with operations, finance, marketing, and IT teams to deliver seamless operations, exceptional client experiences, and strong internal alignment.

§  Proactively manage workload and priorities, with performance reviewed quarterly against key KPIs and adjustments made as needed to support success.

§  Analyze market trends, competitor activities, and client feedback to continuously refine and optimize sales approaches.

§  Maintain an active and professional presence on social media platforms—including LinkedIn, Instagram, Facebook, and X—to engage prospective clients and elevate brand visibility.

§  Provide accurate cost estimations for potential clients by collaborating with relevant teams and handling associated administrative tasks to support the sales process.

Training:

§  On-the-Job Training: Begin with an immersive introduction to e-commerce logistics through guided visits to various departments, gaining a clear understanding of end-to-end process flows.

§  Receive hands-on training in using our CRM system and proven strategies for client acquisition.

§  All training and ongoing support will be personally provided by your direct reporting manager, ensuring tailored guidance and comprehensive development every step of the way.

Qualifications:

§  Bachelor’s degree in Business, Logistics, Marketing, or a related field.

§  1–2 years of relevant experience in sales or logistics is advantageous but not required—we are fully committed to training the right candidate from the ground up.

§  Languages: Proficiency in both Mandarin and English is essential.

Attributes:

§  Smart, quick-thinking, and adaptable in dynamic situations.

§  Eager to learn and committed to personal and professional growth within the role.

§  Outgoing and personable, with a natural ability to build rapport and connect effectively with diverse individuals.

§  Strongly focused on owning client relationships, prioritizing long-term satisfaction and success.

§  Positive, cheerful, and resilient, with the ability to think and respond quickly on your feet.

§  Creative and entrepreneurial mindset, coupled with persistence and a genuine drive to acquire new skills.

§  Hunter Mentality: Proactive in identifying and pursuing new business opportunities, with tenacity to convert leads into lasting sales growth.

§  CRM Experience: Familiarity with CRM systems (Pipedrive preferred) for efficiently managing sales pipelines and client interactions.

§  Social Media Savvy: Active and engaging on social platforms to build connections and interact effectively with target audiences.