Operation Manager

About the role

We are seeking a highly organized and experienced Operation Manager to join our team at PRINTSTOP LIMITED'. In this full-time role, you will be responsible for overseeing the day-to-day operations of our stations, ensuring smooth and efficient workflow. Based in Kowloon and Hong Kong Island, you will play a crucial part in supporting the strategic objectives of the company.

What you'll be doing

• Monitor and maintain printer kiosk stations, ensuring that all machines function properly.
• Manage online printing system and process printing orders for customers; take calls and WhatsApp messages from customers to provide high quality support.
• Monitor inventory for paper stock and toner level; stock up paper tray onsite and conduct cleaning on the MFPs daily; order office supplies when needed
• Perform site visits to our shop locations to carry out regular maintenance, including but not limited to overall cleaning, troubleshooting, shop's decoration, etc.
• Work closely with the team to collaborate various ongoing projects and ad-hoc tasks.

What we're looking for

1. Minimum 3 years of experience in a similar operation management role, preferably in an office environment
2. Strong organizational and multitasking skills with the ability to prioritize and meet deadlines
3. Excellent communication and interpersonal skills to effectively collaborate with colleagues and stakeholders
4. Proficient in using office software, including Microsoft Office suite
5. Problem-solving mindset and the ability to think critically to identify and resolve operational issues
6. Proactive, detail-oriented and committed to maintaining high standards of work

What we offer

At PRINTSTOP LIMITED', we are committed to providing a supportive and inclusive work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

1. Generous annual leaves and public holiday entitlements
2. Employee health insurance and commute coverages (Phone bonus & transportation)
3. Opportunities for career development and training
4. Social and team-building activities (Friday lunches & happy hours)
5. Flexible work arrangements to support work-life balance

About us

Printstop, established in 2024, is redefining the printing experience with a focus on accessibility and innovation. Our advanced self-service workstations, powered by cutting-edge cloud and kiosk technologies, make printing, scanning, and copying efficient and hassle-free. We pride ourselves on delivering convenient, modern solutions that cater to the needs of individuals and businesses. With a mission to bring stress-free printing to everyone, Printstop is committed to keeping customers productive and satisfied. Our operations are based in Hong Kong SAR, serving as a hub for revolutionary printing services.

Apply now for this exciting opportunity!