Key Account Executive

In this position you will.... 

Be responsible to deliver their sales and achieve revenue targets.

Build strong relationships with our partner through proactive management and communication.  This will include communicating sales targets, performance against targets and supporting partners sales team to meet and exceed targets.

Identify opportunities to exceed revenue targets and strengthen partner relationships

You will be responsible for… 

Assist in achieving annual retail sales targets and generating sales revenue for the company.

Building positive customer relationship with the customer's key stakeholders to penetrate key accounts through solid understanding business drivers.

Managing customer requirements, needs, issues to ensure a smooth customer journey

Assist in developing and implementing business solutions, monitoring project progress, and ensuring timely delivery under supervision.

Provide administrative and coordination support for new project management and implementation tasks as directed.

Monitor and report on subscription statuses and customer base metrics daily, ensuring accurate data entry and reporting.

Act as a support liaison with internal teams such as Finance, Legal, Logistics, and Operations to ensure smooth collaboration on customer needs.

Building strong relationships with partner frontline sales team and equip them with the product knowledge, sales skills and motivation to achieve sales targets

Delivering training and coaching on the product and sales skills to Retail sales staff. This will be delivered remotely and face to face

Review & analysis of the market situation and report to senior management periodically

Ensuring all services are operating in line with the vision and values of partners and bolttech.

Maintaining respect, a positive attitude and professionalism in all actions

Demonstrating understanding, openness and commitment to a common goal

Initiating, embracing, driving and managing positive change

For you to be successful… 

  We expect you to be able to demonstrate the following key competencies  

Impactful

Focused on objectives and identifies activities and key results required to meet them

Proactive in identifying what needs to be done, and taking action, before being asked, or before the situation escalates

Evaluates data and make decisions including differing stakeholder perspectives and / or some missing information.

Customer Focus

Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning

Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency

Responds quickly and effectively to new customer ideas and requests

Collaborative

Identifies beneficial new approaches and ways of looking at problems, introduces them within team

Experiments with new trends and innovations, and is an early adopter where they can benefit the team

Draws from diverse sources and ideas to generate creative ideas

Communication

Effective and articulate communicator actively and respectfully listens to and synthesizes others’ perspectives

Concise in communicating and reference relevant information tailored to the audience to support points

Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information

You will require the following qualifications and skills  

3 years of experience in sales, key account management & sales training

Good verbal and written communication in English, Mandarin and Cantonese

Experience in developing and delivering coaching and training to sales teams

Deep knowledge of retail sales environment and experience in managing teams to deliver targets

“Can Do” attitude to take up challenges

Highly motivated, pro-active and organized self-starter with ability to work independently is essential. Ability to plan, prioritize & meet deadlines.

Quick learner, highly adaptable with ability to learn new products and services.

A team player with excellent interpersonal and communication skills

Digital native with strong skills in using Microsoft office work, excel, ppt and digital communication platforms such as Teams, Zoom