Japanese Speaking Officer/Assistant Officer (Customer Services)

Job Description and Responsibilities
 

• Handle sales orders and samples submissions for test.
• Follow up and handle customers inquiries in a courteous manner on service capacity, quotation & invoice, reporting status, report contents etc.  via email and phone.
• Support and consolidate information with Testing Department internally.
• Responsible for building strong relationships with existing and new clients, achieve sales targets and promote company.
• Prepare and assist exhibition and client visits.

• Perform any other ad hoc projects as assigned.
   

Job Requirements
 

• Higher Diploma or above in any disciplines.

• Must be advance proficiency in written and spoken Japanese (LPT N2 or above).

• Proficient in written & spoken English, Mandarin and Cantonese.
• 1 to 2 years customer service experience in commercial laboratory will be an advantage. Candidates with more experience will be considered as Officer.
• Good communication and interpersonal skills with strong analytical mind.
• Attentive to details, self-motivated and positive attitude.
• Good PC Knowledge in MS Word, Excel, PowerPoint etc.
• Willing to work under pressure and able to work independently.