IT Technical Support Specialist

Responsibilities:

• Responsible for set up, maintenance and configuration of IT infrastructure includes network and hardware
• Perform day-to-day Help-desk support to users, both onsite and remote basis
• Investigate, diagnose and troubleshoot IT related problems
• Perform routine IT operations including system monitoring/ administration, logs review and data backup
• Co-ordinate with internal stakeholders and external vendors/ contracts to manage multiple projects simultaneously
• Work with external vendors for hardware and software evaluation and procurement
• Assist in stock keeping and control of equipment inventory record
• Assist in Roadshow WiFi and Laptop/ Printer device/ Copy machine network support
• Assist in E-mail/ operation system account creates and management
• Management IT vendor, CCTV (office/shop)
• Management domain name account and zoom software about overall software license renew

Requirements:

• Higher Diploma holder or above in Computer Studies, Computer Science or related disciplines
• 1 year of relevant experience in IT infrastructure administration and/or IT support services
• Hands-on experience in supporting end-users in a Windows environment
• Responsible, self-motivated, and able to work independently
• Good communication and interpersonal skills

• Good command of written and spoken English and Mandarin (is must)

• Immediately available is highly preferred
   

We offer attractive remuneration and career development opportunity. Interested parties, please send your CV together with availability, present and expected salariesby clicking “APPLY NOW”

**Resumewithout expected salarieswill not be reviewed.