IT Manager

Town Health Corporate Advisory and Investments Limited

Town Health was established in 1989 and is one of the largest healthcare groups with the longest history in Hong Kong.  The Group’s shares migrated from the GEM and listed on the Main Board of the Hong Kong Stock Exchange (Stock code: 3886) in 2008.  The Group’s core businesses include (i) provision of medical and dental services in Hong Kong; (ii) managing healthcare networks and provision of third party medical network administrator services in Hong Kong; and (iii) provision of medical and dental services, as well as hospital management and related services in the People’s Republic of China.  We take pride in our employees and offer attractive benefits through competitive packages.  We invite dynamic individuals with high caliber to join in the growth of our Group. 

IT Manager

Job Responsibilities

System development

• Lead upgrades and maintenance of the company's system to deliver high-quality services and solutions
• Oversee end-to-end IT operations including helpdesk support, data entry processes, backup management, etc

Overall planning & projects

• Manage annual IT budgets and procurement plans.
• Deliver and align solutions with business goals to ensure outcomes are realized and improve business performance
• Establish and enforce IT policies compliant with healthcare regulations
• Work with senior management and business unit heads to identify improvement initiatives and collaborate with stakeholders to cope with business requirements with proper resources allocation
• Manage IT team and outsourced vendor to execute IT initiatives / projects and to ensure deliverables are meeting with expectation and required standard, confer with vendor and internal departments, evaluate procedures and processes, negotiate and manage SLAs

Infrastructure & security

• Manage on-premises/cloud infrastructure (servers, virtualization, and storage) to ensure uptime for critical medical systems
• Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety, implement risk assessments, and disaster recovery drills

Leadership and Management

• Mentor and develop the IT team, fostering cross-functional collaboration
  

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum 8 years of experience in IT infrastructure, and/ or programming, IT operations, and/ or end-user support, with proven expertise in managing technical staff and vendors to deliver enterprise-scale IT services
• Strong problem-solving, management, and analytical skills in areas such as LAN/WAN, Microsoft 365, cloud infrastructure, server and virtualization platforms, storage/container solutions, disaster recovery management, and backup solutions
• Knowledge of healthcare data standards (HL7, DICOM) preferable
• Holder of certifications such as MCSE, CCNA/CCNP, VMware, public cloud certifications, AWS/Azure a significant advantage
• Proficiency in diagnosing IT incidents and problems to minimize system downtime and ensure user satisfaction
• Familiarity with cloud computing, data analytics, and cybersecurity
• Strong interpersonal skills to interact with diverse teams and stakeholders
• Organized, strong planning and time management skills, able to work under pressure

We adopt a 5-day work week and offer an attractive remuneration package to the right candidate.  Interested parties, please send your detailed resume with current and expected salary to the HR Department by e-mail: hr-thca@townhealth.com

Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.