IT Helpdesk Support (Welcome Fresh Graduate)

Responsibilities

• Implement and maintain WAN/LAN networks.

• Support and manage web servers.

• Configure and manage Linux servers, including firewall and web services.

• Diagnose and resolve network issues.

• Develop guidelines and procedures for daily network operations.

• Monitor network performance and security.

• Collaborate with team members to enhance network infrastructure.

Requirements

• Higher Diploma in IT discipline

• Over 2 years of relevant experience in Network Support preferred, but fresh graduates are also welcome.

• Experience with Linux servers (firewall, Samba, Apache, web mail).

• Knowledge of network operating systems, equipment, and software.

• Familiarity with communication protocols (e.g., TCP/IP).

• Understanding of Google Workspace and Mobile Device Management (MDM).

• Proficient in diagnosing and resolving technical problems.

• Good command of written and spoken English and Chinese; fluent in spoken Cantonese.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.