Helpdesk Support Engineer / IT Support Engineer

Job Description:

• Coordinate with both internal technical support teams and external vendors for scheduled IT support activities;
• Communicate with customers, support teams and operators in order to deliver onsite IT work;
• Provide daily IT helpdesk support to in-house end-users;
• Perform routine IT operations such as inventory management, computer setup, software installation, printer and network configuration/troubleshooting.

Job Requirements:

• Diploma/Certificate or above in computer related subject;
• Experience in supporting end-users in Windows environment;
• With good analytical & problem-solving skills, self-motivation and good interpersonal skills;
• Good command of spoken and written English and Chinese;
• At least 1 year’s working experience in technical support role would be an advantage;
• Immediate available is an advantage.