Finance Operations Manager

About us:KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 57,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

Job Responsibilities:

1. Supervise daily settlement operations in compliance with SLAs, ensuring accuracy and efficiency.
2. Review reconciliations and assist in resolving any discrepancies between the acquirer’s data and our data, addressing issues as necessary.
3. Ensure the team prepares and processes settlement payments in a timely and accurate manner.
4. Review and submit detailed daily task reports to the Head Office for transparency and accountability.
5. Identify and resolve any discrepancies or issues during the settlement process.
6. Collaborate with the team and stakeholders to develop and implement SOPs and SLAs for streamlined operations.
7. Design, review, and implement settlement-related workflows (both IT and non-IT).

Job Requirements:

1. 3-7 years of experience in finance settlement, reconciliation, or a similar role.
2. Proven record of handling large volumes of transactions, able to work in a fast-paced environment.
3. Experience leading a team of 2-3 members.
4. Good understanding and experience dealing with Excel (Pivot Tables, VLOOKUP, and basic formulas).
5. Strong analytical and problem-solving skills.
6. Hands-on experiences in relevant processes.