Executive Officer I/II(s)

CUHK Business School
Executive Officer I/II(s), Student Learning and Development, Office of MBA Programmes (Ref. 250001EE) (Closing date: August 29, 2025)

The CUHK Business School is a leading business school and a pioneer in business education in Hong Kong. Since its establishment in Hong Kong in 1963, the CUHK Business School has gained world recognition of nurturing business leaders with immense contributions in the Asia Pacific. The School has been offering a comprehensive range of undergraduate and postgraduate programmes with over 4,600 students from 20+ countries/regions, as well as executive education. It has one of the most extensive alumni networks in the region, with over 45,000 alumni around the world.

The MBA Programmes of the CUHK Business School (CUHK MBA) are distinguished by their ‘Global Academic Excellence’, ‘LEAP Programme with BEAM Ecosystem’, and ‘Asian Century Focus’. The MBA Programme Office (the ‘Office’) operates with a working culture characterised by ‘Professionalism with Hearts’, ‘Dynamic Value Creation’, and ‘Steward of Growth’. The Communications, Students and Stakeholders Team (CSS) is one of the three functional teams of the Office.

Reporting to the Administrative Director of the Office, the appointee(s) will focus on areas of student affairs within the Student Learning and Development sub-team (SLD) of CSS. Duties included (a) acting as the primary administrative in-charge to support the head of the CSS in planning, overseeing and implementing all student learning and administration affairs as listed afterwards; (b) serving as the main contact point(s) and help desk for students to promptly address their inquiries related to student learning and administration; (c) fostering engagement within the student community by crafting, curating, and disseminating informative and engaging newsletter content; (d) providing pastoral care and campus life advice to students through a comprehensive range of communication, administrative, and logistical services; (e) supporting students for their classroom learning experience in credit-bearing courses over the weekdays and weekends, including assisting them in accessing campus and classroom resources and facilities; (f) overseeing various learning and student portals; (g) providing student financial services, managing learning stationary supplies, and maintaining complete and accurate student information and study records both digitally and physically; (h) supporting beyond-classroom learning experiences through the CUHK MBA LEAP Programme, which includes various student development events, schemes, initiatives, and outreach activities; (i) collaborating with the colleagues of the Academic Affairs to provide guidance and support to MBA students regarding academic progress, academic applications, course selection, programme learning requirements, while ensuring adherence to class attendance, academic standards and policies in all aspects of the MBA programmes; (j) organising and conducting student questionnaire surveys, as well as preparing various directories, handbooks, and reports related to student learning and administrative affairs; and (k) performing other impromptu and administrative duties as assigned. Compulsory working at weekends, flexible hours, and occasional business travel will be required.

Applicants should have (i) a good Bachelor’s degree; (ii) fulfilled the English language requirements set out on the website: https://www.hro.cuhk.edu.hk/en-gb/languageforeo; (iii) at least 5 years’ post-qualification executive experience (for Executive Officer II) and at least 8 years’ post-qualification executive experience (for Executive Officer I); (iv) the ability to listen and communicate effectively, maintain positive rapport with a diverse group of high-performing students, and support them in their learning journey; (v) excellent interpersonal and verbal communication skills; (vi) the ability to work independently with minimum supervision to deliver results while being an effective contributor as part of a close-knit team environment; (vii) an excellent command of written and spoken English and Chinese (including Putonghua); and (viii) the willingness to work for daily operational and implementation tasks in the team.

Applicants must submit copies of certificates showing that they have fulfilled the language requirements and academic qualifications stated above, otherwise their applications will NOT be considered.

Appointment will initially be made on contract basis for up to 2 years (with contract-end gratuity for a 2-year contract), renewable subject to good performance and mutual agreement.

[Those who have responded to the previous advertisement for the same post (Ref. 250001AY) need not re-apply.]

[CUHK Business School is also known as the Faculty of Business Administration.]

The University only accepts and considers applications submitted online for the post above via the CUHK career site. For more information and to apply online, please visit http://career.cuhk.edu.hk.