Executive Assistant to CEO

🧭 About the Role

We are seeking a sharp, proactive, and highly organised Executive Assistant to support our CEO in running and growing a fast-moving education consultancy. This is a high-impact role — ideal for someone who thrives on structure, enjoys solving problems, and can balance both big-picture priorities and small operational details.

You won’t just be managing a diary — you’ll be the CEO’s right hand: following up on critical tasks, improving internal operations, liaising with departments, and helping the CEO stay focused and effective. If you love making things work better and enjoy being at the heart of a dynamic organisation, this is for you.

🔑 Key Responsibilities

Follow-ups & Task Chasing

Track CEO-delegated tasks and deadlines across all departments.

Follow up with team members to ensure smooth execution and timely delivery.

Step in to solve minor blocks or escalate critical delays.

Operations Oversight

Identify inefficiencies in HR, Admin, and Operational processes.

Work closely with department heads to flag pain points and suggest improvements.

Internal Communication Champion

Act as a bridge between the CEO and wider team.

Draft internal updates, announcements, or messages for clarity and tone.

Help maintain alignment across departments on key goals.

 Meeting Support

Attend and take structured notes in key meetings.

Summarise action points and distribute clearly to relevant team members.

Maintain an action log and send reminders on deadlines.

Crisis Buffer & Calm in Chaos

Support the CEO by acting as first responder in operational or team-related crises.

Gather facts, provide calm communication, and escalate only when necessary.

 Talent & Hiring Support

Assist with first-round CV screening and interviews.

Prepare candidate briefs for the CEO and help manage recruitment logistics.

 Business Development Assistance

Attend external meetings with the CEO.

Help with prep work, notes, and follow-up after client or partner engagements.

Admin & Delegation Support

Capture CEO ideas, promises, and random to-dos — and help get them done.

Handle small but important details that can easily slip through the cracks.

Diary & Schedule Management

Organise the CEO’s calendar, appointments, and travel.

Coordinate meetings with internal teams and external partners.

Anticipate conflicts and ensure time is used effectively.

 📈 Success Metrics (KPIs)

Accuracy in scheduling and time management

Timely delivery of meeting notes and reminders

Clear evidence of operational improvements each quarter

Strong feedback from internal departments on communication and support

Reduction in CEO’s time spent on admin and operational follow-ups

🧠 What We’re Looking For

Extremely organised, detail-oriented, and proactive

Excellent communicator — written and verbal

Calm under pressure; a natural problem-solver

Curious and willing to learn about the education industry

Able to handle confidential matters with maturity and discretion

Comfortable working with ambiguity and adapting to priorities

Bonus: Familiarity with productivity tools like Notion, Trello, ClickUp, etc.

 🚀 Why Join Us?

Direct exposure to strategic decision-making and business operations

Work alongside a driven CEO with a growth-focused mindset

Be part of a purpose-driven education consultancy with room to grow

Learn about multiple functions (HR, ops, marketing, sales) in one role

Help build something meaningful and scalable