Digital Growth & Business Development Coordinator

Serve as the company's growth catalyst by owning end-to-end business development, eCommerce and digital marketing operations, and any other initiatives critical to company success. This role combines strategic leadership with hands-on execution across all business areas, adapting dynamically to organizational needs. This hybrid role combines strategic planning with hands-on execution across sales channels, partnerships, and brand development while managing all digital customer touchpoints – while handling any critical business need that arises.

Key Responsibilities:

1. eCommerce & Digital Marketing Leadership

The ideal candidate will develop and execute comprehensive digital marketing strategies, leverage data analytics to drive campaign success, and stay ahead of industry trends to ensure our marketing efforts are innovative and effective. This role is pivotal in increasing our online visibility, drive brand awareness, attracting potential customers, and fostering loyalty among our existing customer base.

• E-commerce Launches: Manage new collection launches on the e-commerce website

• Digital Ads: Drive and execute profitable digital omni-channel ad strategies and online campaigns (Meta, Google, Red Note, etc)

• Website Activities: Execute business-as-usual (BAU) activities on the website and manage the website

• Marketing Strategies: Develop and implement digital marketing strategies, including SEO/SEM, email marketing, and content marketing, and influencer marketing campaigns

• PR/Influencer/Email Marketing Strategies: Manage, drive, and execute effective email marketing strategies and PR/influencer partnerships

• Brand Strategy: Develop and manage online brand strategies, and enhance brand awareness through digital marketing strategies

• Performance Analysis: Monitor and analyze website and social media metrics to measure the success of marketing efforts

• Trend Monitoring: Stay up-to-date with the latest technologies and trends in digital marketing

• Reporting: Track and report on marketing performance and provide regular updates on marketing performance and recommend changes as needed

• Training: Mentor teams while personally executing critical tasks, "Teach and do" – trains teams while executing personally

• Platform Management: Oversee Shopify/eCommerce operations (listings, pricing, UX) and conduct weekly performance reviews (conversion rates, AOV, retention)

2. Strategic Business Development (Online & Offline)

• Develop/execute growth plans for new markets, partnerships, and sales channels (B2B/B2C)

• Focus on new revenue streams while supporting sales on existing accounts

• Prospect, negotiate, and close deals with distributors, clients, and partners

• Create scalable playbooks for recurring revenue streams

• Improve current sales and procurement processes

• Directly assist GM/AGM/Operations Manager in developing all business areas online and offline

• Omnibus Duty: Address any company priority - from process optimization to special projects

• Examples:

o    Resolve operational bottlenecks

o    Assist leadership with urgent operational needs

o    Cover gaps in other departments as required on rotation, which will serve to understand the functions and needs of all departments

Skills and Qualifications:

• A bachelor's degree in marketing, communications, business, or a related field may be required

• Proven experience working in digital marketing or in a similar role

• Sound knowledge of digital marketing tools, social media platforms, and SEO best practices

• Strong analytical and problem-solving skills

• Excellent project management and organizational skills

• Effective communication and customer service skills

• Familiarity with AI-driven marketing platforms, voice search optimization techniques, and advanced data analytics tools is a plus

• Proficiency across a variety of platforms and in using contemporary digital marketing techniques on those platforms eg. Shopify, Meta Ads Manager, Google Analytics, CRM (Salesforce/HubSpot)

Non-Negotiables:

• "Full Ownership" Mindset: Willingness to handle both strategic and tactical tasks

• Pressure-Tested: Thrives in fast-paced environments with ambiguity

• Continuous Learner: Stays updated on digital marketing trends (AI tools, voice search, etc.), utilize AI to help work productivity, always doing research to support work tasks

Why Join?

• Impact: Unmatched scope to impact all business areas

• Growth: Path to Managerial-level positions

Benefit & Highlights:

* Friendly Work Environment
* Double pay 
* 5 days’ work week
* Extra day(s) off (during Chinese New Year period)
* Compensatory leave
* Staff discount
* Good Promotion Opportunity

Company Overview

Fai Po Group is a well-known company in gems & jewellery trading & manufacturing business for global customers and brands. We present a full range of integrated & insightful jewellery solutions that provide high quality end-to-end manufacturing services to meet the needs of E-Commerce and Retailer brands with strong ethics and sustainability. 

To cope with our business expansion, we are in search of talented candidates to join our dynamic team.

www.faipojewellery.com

We offer a competitive salary and benefits package, along with the opportunity to work closely with a dynamic individual. If you thrive in a fast-paced environment and are dedicated to providing exceptional support, please submit your resume and cover letter detailing your relevant experience and language proficiency.
Interested parties please send full resume with salary expected & availability by "Apply Now"

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