Customer Services Executive (Welcome Fresh Grad)

Responsibilities:

• Oversee transportation operations for accounts, including inbound and reverse logistics across different countries

• Manage customer inquiries and service requests via phone calls and email conversations

• Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity

• Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan

• Prepare import and export documents and handling customs declarations

• Fulfill any additional tasks assigned by the team head or manager
   

Requirements:

• Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome

• Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must

• Fluent in written and spoken English & Chinese (Cantonese & Mandarin)

• Proficient in using Microsoft Word, Excel and Outlook

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.