Customer Service Officer

Responsibilities:

• Perform general receptionist duties, include handling of public enquiries, complains, appointment booking, member registration and billing;

• Responsible for communication and dissemination of information with members;

• Update and manage member information in CRM system;

• Perform any other duties as assigned.

Requirements:

• Diploma or above in any discipline;

• At least 2 years of related experience;

• Good interpersonal and communication skills;

• Independent with good organizational and communication skills;

• Available for a 5-day work week, including night shifts until 9 PM on weekdays and weekend shifts.

Please send detailed information regarding your relevant qualifications and working experience in your resume to us for recruitment purposes only.