Customer Service Assistant (5-day work week)

World Family Limited
Posted 4 days ago

Lai Chi Kok
1 year(s) work experience
Five-day work week / Medical insurance / Bonus / Staff discount

Job Highlight

  • 5-day work week
  • Convenient work location near to MTR station (Lai Chi Kok)
  • Good exposure to Education related industry

Job Description

Job Duties

  • Responsible for routine membership administrative duties.
  • Provide on spot assistance in club activities and service.
  • Handle independently front desk replacement service, enquiries & customer service in a helpful manner.
  • Ad hoc projects assigned.

Requirement

  • Diploma Holder with at least 1 year experience in customer service industry (preferably with experience dealing with parents / children).
  • Excellent communication, interpersonal and organization skills.
  • Fluent in both written and spoken English and Chinese. Mandarin is advantageous.
  • Responsible, honest, proactive team player with strong customer service mindset.
  • Good PC skill is an advantage.

Working location

  • D2 Place, Lai Chi Kok

Working schedule

  • 5 days per week (Tue to Sat)
  • Tue, Wed, Thu and Sat: 9am to 6pm
  • Fri: 11am to 8pm

Benefits

  • Compensation Leave for OT
  • Medical Insurance after probation
  • Staff discounts
  • Discretionary CNY Bonus
  • and More!

We are an equal opportunity employer. Qualified candidates please send your detailed resume in MS Word format along with your present & expected salary and available date by CLICKING the Apply Now button.

Only short-listed candidates will be contacted. All information collected will be used for Recruitment purpose only.


Job Function
Work Location Lai Chi Kok
Benefits Five-day work week / Medical insurance / Bonus / Staff discount
Education
Non-Degree Tertiary
Skills Customer service / Communication / Organization
Spoken Language Fluent Cantonese / Fluent English
Written Language Fluent Chinese / Fluent English
Employment Type Full Time
Industry Education / Training

About company
World Family Limited
We are a premier Disney licensee, a leader in children English learning programs with established operations in Japan, Taiwan, Hong Kong and new markets to be added in near future. Our vision is to transform dreams into reality by creating effective and enjoyable English learning environments to children throughout the world, and nurture a sense of world family. To cope with our operation, we would like to invite high-calibre, self-motivating candidates to grow with us.