Customer Care Officer (2-month contract) $18K (Jordan)
Make the Right Call
Posted on 2024-05-08
Jordan
3 year(s) work experience
$18,000/month
Five-day work week
Job Highlight
- Donor service experience
- At least 3 year working experience
- Working Hours : 10:00 - 19:00 (Mon - Fri)
Job Description
Job Description
Responsibilities
- Responsible for handling inbound and out-bound calls in a timely and professional manner;
- Make warm calls in providing accurate and update information to existing customers;
- Maintain good customers relationships and perform high quality customer service;
Requirements
- HKCEE/ DSE or above
- At least 3 year working experience in customer service
- Knowledge of MS Word and MS Excel
- Proficiency in written and spoken Chinese (Cantonese and Mandarin) and English
- Working Hours : 10:00 - 19:00 (Mon - Fri)
- Location : Jordan
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.
| Job Function | |
| Work Location | Jordan |
| Benefits | Five-day work week |
| Education |
School Certificate / HKDSE
|
| Skills | Microsoft Word / Microsoft Excel |
| Spoken Language | Fluent Cantonese / Fluent English / Fluent Mandarin |
| Written Language | Fluent Chinese / Fluent English |
| Employment Type | Contract |
| Industry | Advertising / Public Relations / Marketing |
About company
Make the Right Call
About Make The Right Call
Make The Right Call is based in Hong Kong with more than 19 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel
To learn more about Make The Right Call, please visit us www.maketherightcall.com
Make The Right Call is based in Hong Kong with more than 19 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel
To learn more about Make The Right Call, please visit us www.maketherightcall.com
