Control Tower Manager

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role: Responsible for overseeing and optimizing our automation and mechanical systems within the healthcare service environment. The role is also responsible for monitoring, managing, and improving the performance of these critical systems, ensuring efficiency, reliability, and compliance with industry standards and regulations.

Expectations of the Role:

• Continuously monitor the performance of automation and mechanical systems, identifying and addressing potential issues proactively

• Develop and implement strategies to optimize system performance, reduce downtime, and improve overall efficiency

• Lead troubleshooting efforts for system failures and complex technical issues, coordinating with internal teams and external vendors

• Oversee the planning and execution of preventive maintenance programs to ensure the long-term reliability of systems

• Ensure compliance with all relevant industry regulations, safety standards, and internal policies

• Analyze data to identify trends, patterns, and areas for improvement in system performance

• Prepare regular reports on system performance, key metrics, and improvement initiatives for management review

• Manage relationships with vendors providing automation and mechanical equipment and services

• Provide guidance and support to a team of technicians and engineers, fostering a collaborative and high-performance environment

Attributes Required:

Must-Have:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Automation Engineering, or a related field

• At least 5 years of experience in managing automation and mechanical systems, preferably within the healthcare service industry

• Strong knowledge of automation technologies, mechanical systems, and control systems.

Advantage to Have:

• Experience with data analysis and performance monitoring tools

• Excellent problem-solving and troubleshooting skills

• Strong communication, leadership, and interpersonal skills

• Experienced with ERP/WMS system is a plus

Why Join Zuellig Pharma:

• We empower employees to THRIVE and grow their long-term careers.

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.

• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.

• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.

• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.

• Our Total Rewards program is designed to support your overall well-being in every aspect.

*Personal data collected will be treated in strict confidence and only be used for recruitment purpose. Only shortlisted candidates will be notified.