Client Manager / Client Service Officer

Client Manager / Client Service Officer
(Managed Print Services)

Responsibilities:

• Manage account operation activities and escalations to maintain and build excellent relationship with client

• As a contact and escalation point between customers and other support teams

• Prepare PO, report, contract and invoicing related document

• Closely engage and liaise with other delivery team to ensure the timely and cost-effective delivery whilst managing delivery scope and resources

Requirement:

• Degree in Business Management / Computer Science / or related disciplines are preferred

• Fresh Graduates are welcomed

• 2 year or above of account management or customer services experience for Account Manager Position

• Good communication skill and a trusted advisor to the customer

• Fluent in Cantonese and English, Verbal and written

• Positive thinking, customer-oriented with good interpersonal skills

• PC literacy: MS Office - Excel & PowerPoint

• Applicants with more experiences will be considered for senior position

• Immediately available preferred

Client Service Administrator
(Managed Print Services)

Responsibilities:

• Process and manage customer purchase orders (POs) accurately and in a timely manner.

• Assist in the preparation, review, and tracking of contracts and service agreements.

• Input and maintain accurate data in internal systems

• Handle general clerical duties including filing, document management, and correspondence.

• Coordinate with internal departments (e.g., sales, logistics, finance) to ensure smooth order fulfillment.

• Maintain organized records of transactions and communications.

Requirement:

• Diploma or above in Business Administration, Customer Service, or related field is preferred.

• Relevant experience in administrative or customer service roles.

• Proficient in Microsoft Office (Excel, Word, Outlook).

• Strong attention to detail and accuracy in data entry.

• Good organizational and time management skills.

• Ability to work independently and as part of a team in a fast-paced environment

We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:

• 15 days' annual leave

• 5 days’ work week & bank holiday

• Clinical, hospitalization and dental insurance

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.