Business Support Officer

To enhance our client response system, we are seeking a highly organized and proactive Business Support Officer to join our POAD team.

Key Responsibilities

• Serve as the primary point of contact for all incoming media enquiries via general line, email, and website.
• Receive, identify, and categorize various types of enquiries, directing them to the appropriate internal teams for further action.
• Maintain clear and professional communication with both internal teams and external clients to ensure smooth operations.
• Take end-to-end responsibility for handling designated enquiries, ensuring progression from initial contact to final deal closure.

Key Requirements

• 1–2 years of experience in a client-facing or enquiry-handling role (fresh graduates are also welcome)
• Independent, responsible, and highly attentive to details
• Excellent communication and coordination skills, with the ability to interact professionally with diverse teams
• Good command of both written and spoken English and Chinese
• Proficiency in MS Office (Word & Excel)
• Immediate availability is highly preferred