Assistant Student Services Officer/Student Services Officer


Causeway Bay
1 year(s) work experience
Five-day work week / Promotion opportunities

Job Description

Job Responsibilities:

  • Responsible for day-to-day operation of the center;

  • Professionally follow up students and parents feedback and enquiries independently with resolution and proactively follow up with related parties for services enhancement;

  • Provide professional course consultation and services to our students and parents;

  • Cooperate with our teaching team to plan the teaching schedules and classes for students;

  • Assist in the planning and development of new courses / programs;

  • Assist in external seminars, participate in exhibitions and deliver presentations;

  • Handle ad hoc assignments as required.

 Requirements:

  • Bachelor degree in any discipline is preferred;

  • Minimum 1 year working experience in customer service, experience in education sector would be an advantage, Fresh graduates will also be considered;

  • Good command of both written and spoken English and Chinese with fluency in Mandarin is a plus;

  • Be friendly, flexible, dynamic and have a strong sense of responsibility and commitment;

  • Excellent communication, interpersonal, presentation and problem solving skills;

  • Candidate with more experience will be considered as Student Services Officer;

  • Immediate availability is highly preferred.

 ** Shift duty and work on Saturday is required **

5 days work / week (Tue-Sat). Salary offered will commensurate with qualifications and experience. We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidate. Please send your CV stating with contact details, available date, and current & expected salary with COVER LETTER by clicking "Apply Now".

 

Personal Data collected will be used for recruitment purposes only and will be strictly confidential. Applicants who do not hear from us within 2 weeks' may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.


Job Function
Work Location Causeway Bay
Benefits Five-day work week / Promotion opportunities
Education
Degree
Skills Communication
Spoken Language Intermediate Cantonese / Intermediate English / Fluent Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Education / Training

About company
Capstone Educational Group Limited
CAPSTONE PREP is a niche education center which offers students unrivaled preparation to achieve their educational goals. Founded in 2003, CAPSTONE has been one of Asia’s leading educational consultancy/learning center that is committed to seek the best for their students in English, Test Preparation and Consultation Services - Providing Elite Courses For Elite Students.

To learn more about CAPSTONE, log onto www.capstoneprep.com.

We are now seeking a well-qualified high-caliber person to join us in our growing team.