Assistant Manager, Merchandising Intelligence and Operations, Calvin Klein

POSITION SUMMARY:

The Merchandise Intelligence and Operations Assistant Manager bridge analytics and operational excellence to elevate APAC merchandise performance and execution. S/he supports Merchandising strategies by analyzing data, identifying challenges, and creating strategic solutions, while driving cross-functional operations such as APAC Market Week. The ideal candidate is creative, organized, detail-oriented, and collaborative with strong analytical capability and proactive problem-solving skills, and thrives in a dynamic, fast-paced environment.

KEY RESPONSIBILITIES:

Merchandise Intelligence & Strategic Merchandising Support

·       Identify and solve business problems related to efficiency, strategy, and operations

·       Analyze business performance, customer behavior, and product lifecycle metrics to identify risks, opportunities, and commercial insights

·       Build reporting dashboards with automated, accurate, and consistent outputs

·       Conduct competitive market analysis and seasonal business performance reviews to support strategic decision-making in products, pricing, and seasonal planning

·       Partner with Regional Merchandising, Planning, VM, and Global teams to support seasonal Go-To-Market (GTM) and long-range planning

·       Support cross-regional initiatives such as store clustering, consumer insights, seasonal planning, trend analysis, and on-time delivery tracking

Operational Governance & Budget Management

·       Maintain and improve regional merchandising workflows, templates, and SOPs to strengthen execution consistency

·       Lead merchandising data integrity and collaborate with the Data Management team to resolve discrepancies

·       Oversee the end-to-end Salesmen Sample (SMS) process for the APAC regional office

·       Manage annual SMS budgets and monitor sample utilization, sales, and storage

·       Own forecasting and operational cost control of annual Merchandising Budget in SMS, showroom expenses, T&E

Seasonal Calendar and Market Week Execution

·       Represent Regional Merchandising and partner with IBP and Global teams to drive seasonal GTM calendars

·       Drive APAC seasonal market week to be in line with regional Merchandising strategy, new GTM initiatives, while leading excellence in planning and operations

·       Partner with Merchandising, Planning, and GTM teams to ensure qualitative strategic kickoff and market week

KEY REQUIREMENTS:

·       Bachelor’s degree in Business, Fashion Merchandising, or related field

·       Minimum 5 years of experience in merchandising, merchandise operations, planning, or business analytics (level dependent)

·       Proficient in Microsoft Excel, PowerPoint, PowerBI and data visualization tools; knowledge of PLM or ERP systems a plus

·       Strong analytical thinker with the ability to synthesize findings into decision-ready insights

·       Ability to manage multiple priorities and stakeholders across a matrixed, cross-functional environment

·       Strong communication skills, with the ability to influence and collaborate across levels and functions

·       Fluency in English