Assistant Business Operations Manager / Senior Business Operations Officer

Responsibilities:

• Customer Segmentation Operations: Layered management based on customer needs and value, formulating corresponding operational strategies to enhance customer satisfaction and loyalty.

• Cost Management:Leverage digital tools to monitor cost fluctuations of all partnership resources for the CMLink Global Data SIM, driving cost optimization initiatives to enhance product profitability.

• Product Price Management:Conduct regular product pricing optimization exercises for the CMLink Global Data SIM based on resource cost optimization outcomes. Develop and implement strategic pricing proposals to maintain market competitiveness.

• Business Operations Analysis: Responsible for building the operational analysis system for CMLink Global Card business, supporting effective business data management, analysis, and mining. Prepare regular or special analysis reports on business operations to support product and operational decision-making.

• Digital Intelligence Operations Innovation:A process that combines FineBI data analysis, artificial intelligence (AI), automation technology, and digital tools to optimize and enhance business operational efficiency.

Requirements:

• Computer Science, Business Administration, Information Systems or related disciplines
• Proficient in using statistical tools/SQL/Access/Excel
• Minimum of 3 years of relevant work experience. Preference given to candidates with experience in the telecommunications industry, eSIM products, and partnership management
• Excellent collaboration, communication, organizational, and coordination skills
• Exceptional written and verbal communication skills in both English and Chinese
• Confident and proactive personality with a high level of self-motivation and the ability to handle high work pressure

Interested parties please send your full resume with current & expected salary by email tohr@cmi.chinamobile.com. Please indicate the reference number in the subject line.

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