Assistant Academic Service Manager (REG) (Ref: 25002OV)

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.

As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.

HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

For more information about the University, please visit https://www.hkmu.edu.hk.

The Registry is a key central administrative unit of the University supporting it in providing quality higher education. We administer and deliver a broad range of student and academic services, such as admissions, registration, quality assurance, class scheduling, examinations, and graduation. The Registry is also responsible for maintaining student records and providing secretarial support to Senate and its committees, and are integral in the governing of academic regulations of the University. We provide aspiring candidates with ample staff development opportunities and a promising career in higher education.

We are now looking for a suitable person to fill the following position in the Registry:

Assistant Academic Service Manager (REG) (Ref:25002OV)

Major Duties and Responsibilities

The appointee will be responsible mainly for the following:

• Leading the supporting staff in the provision of administrative services in the Undergraduate Enrolment Team of the Registry;
• Handling course enrolment of undergraduate & sub-degree programmes;
• Executing and overseeing enrolment-related activities, such as the formulation of enrolment schedules and coordination of enrolment logistics;
• Handling all academic probation matters, such as monitoring at-risk students, management of academic probation logistics, and records keeping;
• Liaising with Schools and units on enrolment-related functions such as student progressions, study plans, and study duration;
• Handling course-level system set-up and website update related to enrolment functions;
• Contributing to the review and implementation of policies, regulations, and procedures related to undergraduate enrolment, and its related system enhancement;
• Providing administration support for student record matters, such as registration of students, subsidy applications, other general administrative duties and enquiry services;
• Assisting supervisor(s) in preparation and maintenance of course-related data/files, reports, and committee work;
• Performing any other duties as assigned by the Registrar or his/her nominee(s).

Candidates

Candidates should possess the following qualifications, experience and competence:

• A recognized degree or equivalent, with at least 2 years' relevant post-qualification administrative and supervisory experience;
• Excellent communication and writing skills in both English and Chinese, preferably including Putonghua;
• Proficiency in Microsoft Office applications, hands on experience in Oracle System and WordPress will be an advantage;
• Excellent interpersonal skills and able to work closely and engage with various stakeholders;
• Ability to work under pressure and multi-task;
• Strong analytical, organizational and problem-solving skills;
• Self-motivated with a strong sense of responsibility, pro-active, attentive to details, and able to work independently under tight timeline; and
• Outstanding leadership skills and team spirit.

Shortlisted candidates will be invited to attend a written test.

Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply

Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System.

https://hkmu.taleo.net/careersection/ex_full_time/jobapply.ftl?lang=en&job=25002OV

Closing date of application: 18 December 2025

The personal data collected will be used for the purpose of considering your application for employment.  For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful