Account - Manager

Responsibilities:

• Build strong and long-term client relationships
• Serve as a primary negotiator on all digital business and review key sales proposals in advance to ensure client goals are achieved
• Discuss with clients the service offerings and advertising strategies
• Build a strategic plan and well-defined pricing mechanism for prospective client
• Conduct digital research and lead generation for target partner pitches
• Brainstorm with the team for digital campaigns/programs for promotional partners across different platforms including social media and website
• Develop and generate non-traditional revenue and new sales initiatives
• Set objectives and monitor the performance through weekly meetings
• Manage client expectations, communicate concerns to clients' attention, suggest potential solutions, and advise potential delivery delays
• Develop and maintain key performance metric reports that track efficacy, analyze campaign performance against established benchmarks, summarize key insights and recommend actions to improve
• Manage customer service across all social channels, email, and phone
• Manage and own relationships with external vendors and collaborate with internal teams

Requirements:

• BS/AB Marketing Management, BSBA Advertising Management or equivalent field
• Proven track record of successful closed deals
• Minimum of 4 years of proven account management experience in digital marketing / creative / advertising agency
• Understanding of industry trends, the latest social media marketing advancements, and relevant campaigns
• Strong interpersonal, relationship-building skills and experience in dealing with multiple stakeholders/business partners
• Experience in managing multiple projects with flawless execution
• Excellent negotiation and marketing skills
• Experienced in customer and market research