Operations Executive

Job Description

JOB SUMMARY:

The incumbent will oversee the operations of various events, including exhibitions and conferences. Key responsibilities include raising purchase requisitions within the company’s internal system and providing essential administrative support. The role also entails onsite assistance to facilitate seamless event operations. We seek a proactive and organized individual capable of efficiently managing administrative tasks while contributing to the successful execution of our events.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Efficiently generate Purchase Orders (POs) in compliance with company guidelines and procedures.
• Collaborate closely with internal teams (e.g., finance, shared service center) to ensure timely and accurate payment of POs.
• Maintain precise records of all transactions and documentation related to purchase requisitions for each event portfolio.
• Provide exceptional customer service and address inquiries from exhibitors and contractors.
• Compile Exhibitors' Manuals and prepare post-event reports.
• Organize event consumables, including badges, lanyards, stand curtains, and stationery.
• Offer support on-site at events.
• Manage raw space allocations.
• Perform various administrative tasks as needed.

Qualifications

• Bachelor’s degree in Event Management, Customer Service, or a related field.
• Minimum of 1 year of experience in a sizable organization.
• Previous experience in administrative roles, procurement, or finance is advantageous. Familiarity with purchase order processes and Oracle Systems is a plus.
• Proficiency in Microsoft Office Suite.
• Willingness to learn new digital tools and platforms.
• Fluency in English, Cantonese, and Mandarin, both spoken and written.
• Cooperative, diligent, proactive, and mature.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong communication and organizational skills.
• Keen attention to detail.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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