Customer Services Supervisor

Responsibilities 

• Support sales activities & follow up for daily rate inquiries & quotation preparation.
• Coordinate air & Sea import & export shipment with internal and external parties to ensure shipment arrangements are handled properly and efficiently
• Handle  shipment enquiries, process and follow up with overseas agents and customers
• Manage daily operations / documentation to ensure operational excellence and achievement against all operational KPIs
• Maintain clear and accurate operations documents / proceduresProvide general support to daily operation

Requirements

• Form 5 / DSE graduate or above
• Min. 5 years of relevant experience in Supply Chain / Freight Forwarding / Logistics
• Sound knowledge of customs and airline procedures
• Good command of written and spoken English and Chinese; Mandarin would be an advantage
• Good MS-Office skills with ability to manage and organize amounts of complex data
• Good interpersonal and communication and multitasking skills
• Self-motivated, team spirit & ability to work under pressure

Interested parties please send your detailed resume with CURRENT & EXPECTED SALARY, and date of availability by clicking “APPLY NOW” function to apply for the job.

All personal data collected will be used for recruitment purpose only and will be kept strictly confidential. Only shortlisted candidates will be notified.

With a history of over 550 years, Gebrüder Weiss is the oldest logistics company in the world - and one of the most successful. The foundation of this success? Our employees, because we give them the freedom to find new approaches and play an active part in shaping the future - at more than 180 locations worldwide. Excellent career prospects for all people who love mobility.