Business Analyst

As a Business Analyst (COO Office), your primary role will involve budgeting, data analysis, research, and process improvements to enhance operational efficiency within Town Health’s healthcare network in Hong Kong.

Key Responsibilities

• Budgeting: Support budgeting and forecasting, track KPIs, and prepare reports to identify efficiency gains and business opportunities.

• Data Analysis: Gather and analyze operational data to identify inefficiencies, purchasing patterns, and inventory trends across clinics.

• Process Improvement: Review workflows for bottlenecks; propose and help implement changes to streamline processes and boost productivity across teams.

• Research: Conduct market research on Hong Kong healthcare trends to inform decisions.

• Perform other duties as assigned by the COO.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Accounting, Statistics, Data Analytics, or related field.

• 2-5 years of experience in business analysis, operations support, or data handling; fresh graduates with relevant internships or projects will also be considered.

• Proficiency in Excel and basic data tools; familiarity with SQL and BI software a plus.

• Strong analytical skills with attention to detail.

• Fluency in English and Chinese.

Attributes

• Proactive and organized, with the ability to handle routine tasks independently while learning on the job.

• Detail-focused and adaptable, thriving in a fast-paced team setting with a commitment to accuracy and efficiency.

• Collaborative communicator who enjoys supporting others and contributing to practical improvements without needing extensive oversight.

We adopt a 5-day work week and offer an attractive remuneration package to the right candidate.  Interested parties, please send your detailed resume with (1) availability, (2) current/ last drawn salary and (3) expected salary through JobsDB or to hr-thca@townhealth.com

Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.