Membership Manager (Outreach and Events)

• Membership recruitment and retention
• Drive membership benefits'campaign
• Work on government funded projects

Job Responsibilities

• Develop and formulate strategies in membership recruitment and retention for both Corporate and Individual Members
• Effectively manage Members’ communication to ensure the membership services/benefits are visible to the key segments
• Drive membership benefits’ campaign and initiatives including free CPD activities, new members’ welcome event, lifestyle activities, etc.
• Work closely with management team in membership recruitment including banks’ senior management, award judges, HKIB programmes’ trainers & examiners, committee members, event sponsors, etc.
• Collaborate with different stakeholders and collaborative partners in membership recruitment including universities, professional institutions, etc.
• Work on government funded projects involving Corporate Members and other Authorized Institutions in Hong Kong aiming for talent development for the local banking sector 
• Oversee membership operations in enhancing efficiency including CRM system, annual membership renewal and member’s satisfaction and preferences surveys, etc.
• Promote a data-centric mindset within the team and ensure membership data quality

Job Requirements

• Degree in business administration, marketing, communications, or related discipline
• Minimum 8 years relevant experience covering event & project management as well as stakeholders’ communications and engagement with at least 3 years’ managerial experience
• Strong project management, analytical and problem solving skills
• Knowledge and exposure in the banking & finance industry would be advantageous
• Able to work independently and make sensible judgment from a macro perspective
• Able to prioritise, to work flexibly, and to handle multi-tasks with tight deadlines and under pressure
• Proven skills in communication and literacy including proof-reading and presentation skills
• A hands-on and detailed-oriented person with high accuracy
• Proficiency in English and Chinese (verbal and written)

Interested parties may send your application with your resume by clicking "Apply Now".

Applicants are welcomed to visit our website www.hkib.org for further information about the institute.

Data collected will be used for recruitment purposes only. Personal data provided by job applications will be used strictly in accordance with the Personal Data (Privacy) Ordinance.  We regret that only the shortlisted candidates will be notified.