Customer Service Clerk

Responsibilities:

1. Handle daily customer enquiry via telephone/whatsapp/email in a professional manner.
2. Communicate with client and responsible for order processing.
3. Coordinate with Sales, Products and Logistics team to ensure the customer order is delivered on time.
4. Basic knowledge of checking graphic artwork file.
5. Follow up orders from order placed to delivery & provide after sales service.
6. Assist in other ad hoc duties as assigned by manager or supervisor.

Requirements: 

1. Good communication skill and able to work independently.
2. Good command of spoken English and Chinese, including Mandarin.
3. Relevant working experience in printing industry would be an advantage.
4. Fresh graduates are also welcome.

What we offer:

1. Group Medical Insurance (outpatient and hospitalization) after 3-month probation
2. Attendance Bonus
3. Paid Birthday Leave
4. Well Career Prospects
5. Discretionary Bonus