Retail Operation Executive

·         Make sure stores follow guidelines, SOPs, and brand standards on time.

·         Monitor store operations, give feedback, and follow up when needed.

·         Support store openings, closings, events, and stock takes.

·         Coordinate with the warehouse on inventory, transfers, and stock.

·         Liaise with contractors for repair, maintenance, and facility issues.

·         Prepare basic operational reports for management.

Administrative & HR Support

·         Assist recruitment: job ads, CV screening, and arranging interviews.

·         Prepare employment contracts, onboarding papers, and staff records.

·         Keep staff movement, rosters, and leave records updated.

·         Calculate monthly salary, attendance, and staff incentive.

·         Handle daily office and retail admin support.

Cross-Functional Coordination

·         Work with warehouse, store staff, and contractors for smooth operations.

·         Support marketing/events team with promotions and activities.

·         Act as a bridge between head office and stores.

Compliance & Standards

·         Ensure stores meet operational standards.

·         Follow up on issues and make sure corrective actions are done.

Requirements

·         Tertiary education in Business, Retail Management, HR, or related field.

·         1–3 years’ experience in retail operations or administration preferred.

·         Good organizational and communication skills.

·         Proficient in MS Office / Google Workspace.

·         Proactive, detail-minded, and a good team player.

·         Able to work in Kwun Tong office, visit Kwai Hing warehouse and stores across Hong Kong when necessary.

5 days work. bank holiday, working location in Ngau Tau Kok / Kwai Hing (near MTR),  

Interested parties, please send full resume with expected salary to our Company

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.