Group Quality System Manager

Job Summary:

We are seeking a strategic and detail-oriented Quality System Manager to lead the development, implementation, and governance of our corporate Quality Management System (QMS). This role is pivotal in ensuring the effectiveness, compliance, and continuous improvement of our quality systems. The Quality System Manager will oversee comprehensive audit programs, manage corporate quality certifications, and direct the corporate document control system. The ideal candidate will possess deep expertise in QMS architecture, a proven track record in audit and compliance management, and a commitment to process integrity.

Key Responsibilities:

• Quality Management System (QMS), Certificate and Compliance Management:

  • Lead activities required to achieve and maintain corporate QMS to ensure compliance and site-specific quality certifications (e.g., ISO 9001, ISO14001, ISO45001, etc).
  • Monitor regulatory changes and updates to international standards, ensuring the QMS is adapted to maintain continuous compliance.
  • Interface with certification bodies and regulatory agencies on all matters related to the QMS.
  • Establish and enforce governance frameworks for the QMS across the organization, ensuring consistent application of quality policies and procedures.
  • Lead management reviews, reporting on the performance of the QMS, including trends, risks, and opportunities for improvement.

• Audit Program Management:

  • Develop and oversee the execution of comprehensive audit programs, including internal, supplier, and external audits.
  • Manage the annual internal audit schedule to verify system compliance and identify areas of process weakness or risk.
  • Serve as the lead representative during all external and customer audits, coordinating resources and ensuring successful outcomes.
  • Ensure robust root cause analysis and corrective/preventive actions are implemented in response to audit findings, and monitor their effectiveness.
  • Develop and mentor a team of internal auditors, ensuring they are qualified and equipped to assess the QMS effectively.

• Document Control System Management:

  • Oversee the administration of the corporate document control system, ensuring the integrity, accessibility, and control of all quality-related documentation.
  • Establish and enforce governance for document creation, review, approval, distribution, and revision to ensure a single source of truth.
  • Administer the document control center (DCC), managing system configuration, user roles, and workflows.
  • Ensure all records are managed and retained in accordance with corporate policy and regulatory requirements.
  • Provide training and support to the organization on document control processes and the effective use of the DCC.

• Project Management & APQP Implementation:

  • Provide executive oversight for project management quality, ensuring all new product introductions (NPI) and major projects adhere to rigorous Advanced Product Quality Planning (APQP) methodologies.
  • Lead the strategic implementation of project quality gates, ensuring deliverables meet scope, schedule, and budget requirements without compromising quality standards.
  • Interface with executive stakeholders, program managers, and key customers to communicate project status, risk mitigation plans, and quality outcomes.

Required Qualifications and Skills:

• Education: Bachelor’s degree in Engineering, Quality Management, or a related technical field.

• Experience:

  • Minimum of 5-7 years of experience in a quality role with a strong focus on system management.
  • Proven experience designing, implementing, and improving Quality Management Systems.
  • Extensive experience managing and leading internal and external audit programs within an ISO 9001, ISO14001, ISO45001 certified environment.
  • Demonstrable experience managing a centralized document control function or system.
  • Experience in a corporate or multi-site quality system management role.
  • Expert-level experience with APQP, including leading an organization to successful certification and maintaining compliance.
  • Experience in IATF16949 is preferred
  • Experience in VDA6.3 is preferred

• Skills:

  • Strong knowledge of QMS architecture, principles, and best practices.
  • Strategic thinking with a strong system-level perspective.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Highly organized, self-motivated, and capable of managing multiple strategic priorities concurrently.
  • Meticulous attention to detail and a commitment to process integrity.
  • Knowledge in metal precision is preferred.
• Language:

Fluency in both Chinese and English (written and spoken).