Assistant Customer Service Officer (5 days work)

What you’ll be doing?

Customer calls handling

• Receives and responses customers’ enquiries via phone calls and digital tools. Enquires include product prices, service charges, delivery schedule and other business-related information.
• Proceeds customers’ requests on contract termination, agreement change, hardware collection, deposit return, etc.

Administration

• Sales order administration, including order placing, tracing and posting
• Greets the customers who visit service support centre
• Other administrative work at office

Patient caring

• Provides support to patients on medical devices operation
• Reviews therapy effectiveness with patients; provide necessary support to maintain / to enhance patients’ adherence to the therapy

Who are we looking for?

• Higher Diploma or above
• Experience in customer service / call centre is an advantage, but not a must
• Applicant with experience of other field / industry will also be considered
• Patient, pleasant personality with positive attitude communication skill
• Good command in written and spoken Chinese & English
• Training will be offered
• Fresh graduate is also welcome

Why you should consider this opportunity:

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

• 5 days work week
• Performance bonus
• Medical & Dental insurance
• Life insurance
• Education subsidy
• On the job training
• Excellent career progression
• Birthday leave
• 12 days of Annual leave

Interested parties please send resume with date of availability and expected salary by clicking "Apply Now".


All information received will be kept in strict confidence and will be treated only for employment related purposes.

Please visit our website: http://www.celki.com for further information of our Company.