Youth Worker (Application Support / Business Analyst) (Information Technology Unit)

Job Duties and Responsibilities:

• Provide technical and application support to end users.
• Collaborate with software developers and service providers to deliver support and maintenance on the cloud environment.
• Monitor and maintain system performance, to ensure network stability and cybersecurity.
• Assist in user acceptance test and execute system deployments.
• Document process, procedures, and technical specifications.
• Perform general administrative duties, such as, procurement, manage inventory and etc.
• Other duties assigned by immediate supervisor.

Entry Requirements:
Study Fields：

• High Diploma or above in Computing or related fields.

Knowledge, Skills and Abilities:

• Solid experience in providing technical support on the cloud platform.
• Ability to provide step-by-step technical support in both written and verbal.

Personal Attributes:

• Strong problem-solving and communication skills.
• Self-motivated, positive thinking and proactive person.

Additional Requirements:

• Solid experience in providing technical support on the cloud platform.
• Strong problem-solving and communication skills.
• Ability to provide step-by-step technical support in both written and verbal.
• Self-motivated, positive thinking and proactive person.

To apply, please submit an online application at HKFYG Recruitment Portal https://erecruit.hkfyg.org.hk/.  Candidates may be required to undergo Sexual Conviction Record Check (SCRC) if job duties involve frequent contact with children.  Only shortlisted candidates will be notified to attend a written test.
hkfyg.org.hk.