Senior Officer – Facilities Services

Job Description:

• Develop, implement and constantly review security policies, service standards, resource requirements, protocols, and procedures to deliver a high standard of security service
• Work closely with the Facilities Management team to lead and monitor day-to-day security operations performed by the outsourced security service, responding to incidents, emergencies, investigations and reporting
• Conduct risk assessments, develop security plans and ensure the execution of planned security and safety arrangements, as well as risk mitigation measures for planned events based on risk assessments
• Build and maintain professional relationships and networks with the Hong Kong Police Force and other government departments to facilitate a good platform for cooperation and communication
• Plan and coordinate facilities services support for event operations and communicate with the respective users accordingly. Support planning activities, including plans and procedures review, risk assessment, training, drills, asset review, procurement and budgeting
• Provide good support to tenants’ operations, monitor and enforce all house rules and tenancy requirements
• Execute budgetary control and manage the procurement process according to company policies and procedures
• Prepare reports, records and documents related to operations, incidents and other management matters

Requirements:

• Diploma or Degree in Facility/Property Management, Security, Event Management or relevant disciplines
• Minimum of 5 years of experience in facility, property or security management with hands on experience in Facilities Management functions, of which at least 2 of years at supervisory level
• Profound knowledge of security operations, crisis management, security assessments, crowd management, incident management and tenancy management
• Holder of Security Personnel Permit and professional qualifications in security is preferred
• Strong organizational, analytical, communication and leadership skills
• Proficient in using Microsoft Office (Word, Excel and PowerPoint)
• Good command of spoken and written English and Chinese
• Flexible in working irregular hours including weekends and public holidays