Senior Business Analyst - Strategy, Life Insurance

Job Responsibilities

• Collaborate with end users, stakeholders, and IT to collect and assess business needs.
• Prepare test plans and conduct User Acceptance Testing (UAT) for system developments.
• Monitor potential production issues, conduct regression tests, and resolve errors.
• Assist with follow-ups after new guidelines are launched.
• Work with the IT team to track and ensure resolution of defects identified during UAT.
• Provide assistance to team leaders as needed.
• Support project managers in delivering the Client for Life strategy through digital initiatives, process re-engineering, and automation to enhance customer experience.
• Collaborate frequently with team members across functions to ensure clear stakeholder communication.

Job Requirements

• 3-5 years in the Life Insurance industry with a solid understanding of products and operations.

• Proven track record of successfully delivering initiatives.
• Understanding of IT systems for process streamlining and service improvements
• Strong skills in preparing user requirement documents, conducting UAT, and reporting.
• Proficient in MS Word, Excel, PowerPoint, and Visio.
• Fluent in spoken and written English and Cantonese