Sales Co-ordinator / Sales Administrator

Duties and Responsibilities:

1. Assist the sales team in managing customer accounts, including order processing, pricing, and product availability.
2. Coordinate and schedule sales appointments, meetings, and follow-up activities.
3. Prepare and send sales quotations, proposals, and contracts to customers, ensuring accuracy and timely delivery.
4. Respond to customer inquiries, provide product information, and address any concerns or issues promptly.
5. Maintain accurate and up-to-date records of sales activities, customer interactions, and sales-related documents using CRM software.
6. Collaborate with internal departments, such as marketing, operations, and finance, to ensure effective communication and coordination.
7. Conduct market research to identify potential customers, market trends, and competitor activities.
8. Assist in the preparation of sales reports, forecasts, and presentations for sales meetings and management review.
9. Monitor and track sales orders, ensuring timely delivery and resolution of any logistical or customer-related issues.
10. Provide exceptional customer service by building and maintaining strong relationships with existing and potential customers.

職責和責任：

1. 協助銷售團隊管理客戶賬戶，包括訂單處理、定價和產品供應情況。
2. 協調和安排銷售約會、會議和後續活動。
3. 準備並發送銷售報價、提案和合同給客戶，確保準確性和及時交付。
4. 回應客戶查詢，提供產品信息，及時解決任何疑慮或問題。
5. 使用CRM軟件準確地記錄銷售活動、客戶互動和與銷售相關的文件。
6. 與內部部門（如市場營銷、運營和財務）合作，確保有效的溝通和協調。
7. 進行市場研究，以識別潛在客戶、市場趨勢和競爭對手活動。
8. 協助準備銷售報告、預測和銷售會議及管理審查的演示文稿。
9. 監控和追踪銷售訂單，確保及時交付並解決任何物流或客戶相關問題。
10. 通過與現有客戶和潛在客戶建立和維護良好關係，提供卓越的客戶服務。

Benefits: 5 days week, 12 days Annual Leave, Public Holidays off, Performance Bonus, Medical

We offer attractive remuneration package & other fringe benefits to the right candidate. Interested parties, please send your full resume with present & expected salary to HR Department, Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon or clicking Apply Now.

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