Retail Operations Officer

Retail Operations Officer

Job Responsibilities:

• Provide full administrative and operation support for Retail team
• Prepare daily and weekly reports for business review
• Prepare ad hoc internal and market analysis to highlight opportunities and provide insight to make business decision
• Work with the team to determine monthly store target and KPI to drive the business towards the company goal
• Communicate and work closely between stores and office
• Liaise with different departments to ensure smooth promotion and new product launch to achieve monthly sales goal
• Provide effective inventory control
• Prepare monthly commission and incentive calculation for payroll
• Support training sessions on operations procedure and share any new procedures and guidelines to store staff
• Assist in store opening, relocation, renovation, maintenance issues and any other ad hoc projects

Job Requirements:

• University degree holder in business or related disciplines

• 1-2 years of relevant working experience 

• Experience in the beauty category will be an advantage
• A fast learner and be able to work independently
• Strong interpersonal and communication skills
• Detail-minded and excellent time management
• Able to work under pressure and meet tight deadlines
• Numbers oriented with good analytical skills
• Proficient in MS Office, especially Excel (e.g. functions, pivot table, etc.)
• Immediate available is highly preferred

Working condition and benefit

• Office at prime location of Causeway Bay
• Five-day work week
• Flexible working hours
• Double pay
• Birthday Leave
• Medical insurance
• Dental insurance
• Performance bonus