Reservation Service & Development Supervisor (HK$6000 New Joiner Incentive)

Reporting to Assistant Reservation Service & Development Manager of Discovery & Education Department, the incumbent will maximize the education business opportunities. S/he will manage all education programmes reservations, enquires, business application systems (TAS, CRM, Call Centre) usage and development in the department. S/he will also maintain the programme reservation system and database, and co-ordinate programme booking logistics, prepare documents and handle special program requests with internal departments. S/he also ensures high standards of performance of service commitments by providing training and evaluation to subordinates. S/he will also manage statistical records and reporting for education programs, guest reviews and/or special projects, together with measure project performance using assigned by the manager.

• Degree in computer science, business administration, hospitality management or other related discipline
• With at least 3 years’ working experience in business administration, tourism or other related sector
• Excellent computer skills with knowledge in CRM, ticketing & admission system, reservation system and database
• Customer-orientated, with good problem solving and communication skills
• Good team building and leadership skills
• Detail-minded, hardworking and able to work under pressure
• Excellent in both written and spoken English and Chinese
• Willing to work during weekends and public holidays

• New Joiner Bonus 新人獎金* ($6,000)
• Staff Referral Bonus 職員推薦獎金* (高達$4,000)
• 13-month payment / Gratuity 年終雙糧/約滿酬金
• Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期
• Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵
• Staff In-Park Discounts 員工購票/購物折扣                     
• Staff Canteen 職員餐廳    
• Staff Social Club 職員聯誼會                                 
• Medical Insurance (Hospitalization & Outpatient) 醫療福利 (包括住院及門診)  
• 14 days Paid Leave 14天有薪假期
• 17 days Public Holiday 17天公眾假期

* Incentive are governed by terms and conditions獎金須受有關條款及細則約束

For application and enquiry: 申請及查詢:

招聘網站 Career website : https://careers.oceanpark.com.hk/en/job-openings/job-search-result/?SUBDEPT3=103

WhatsApp: 5208 3805

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

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