Regent Experience Agent – Door

Position Overview

• Greet guests in a friendly, courteous and professional manner

• Assist with guest’s luggage and belongings when bell is occupied

• Assist arriving and departing guests by opening and closing car and taxi doors

• Maintain a spotless drive way

• Assist guests in hailing taxis

• Guide the guest to the Front Desk for checking in if necessary

• Be familiar with the layout of the hotel and memorize the preferred route for escorting guests

• Be familiar with the lift workings and emergency stairs

• Provide information to guests about the hotel facilities and services

• Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests

• Maintain a well-groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty

• Operate Communicates equipment

Required Skills

• Good communication skill

• Good team player with positive attitude

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.