Patient Service Officer (Ref No.:PSC-PSCO-0006-CTG-20240620)

• Greet and serve patients and visitors
• Act as a patient service ambassador at the hospita
• Shift duty required

Responsibilities:

• Greet and serve patients and visitors at the Patient Service Centre
• Act as a patient service ambassador at the hospital, assist and provide support to patients and visitors at all times
• Assist patients in admission and insurance arrangements
• Answer telephone and email enquiries regarding the hospital services
• Carry out daily routine task at the Patient Service Centre
• Be able to lead a shift

Requirement:

• Prior experiences in customer service environment specially in clinic or hospital preferred
• Customer-oriented with excellent communication and interpersonal skills
• Team player with positive attitude, and able to work independently and under pressure
• Proficient in English and Cantonese.
• Good PC skills
• Shift duty required

We offer a competitive remuneration package. Interested parties please send full resume and expected salary to the Human Resources Manager, Matilda International Hospital, 41 Mount Kellett Road, The Peak, HK or by clicking Apply Now. Please quote the Ref. no. on the cover.

(All personal data provided by applicants will be treated in strict confidence and used only for recruitment purpose. Only those who are shortlisted will be contacted).