Operations Assistant 營運助理 (涵蓋中餐及西餐）

Job Description

• Collaborate with branch management to ensure smooth daily operations.
• Regularly provide daily information or reports to back-office staff as needed.
• Participate in setting business goals.
• Contribute to the development and planning of periodic, seasonal, and festive menus to align with customer preferences.
• Assist in addressing customer inquiries, complaints, and quotation requests, while maintaining customer contact databases.
• Provide operational or clerical support as required.
• Support ad-hoc projects as assigned

Requirements

• Diploma or above in Business, Hospitality Management or other related disciplines.
• Minimum 3 years’ relevant work experience in catering industry as an Operations Assistant is an advantage.
• A good team player with excellent interpersonal skills.
• Strong team-building skills.
• With positive mindset and can-do working attitude.
• Proficient in PC operation on sales analysis and presentation material
• Good Command of both spoken and written English, Cantonese

Applicants with extensive experience, even if they have fewer educational qualifications, will also be considered.

工作職責:

• 與分店管理團隊合作，確保日常營運順利進行。
• 需要定期向後勤人員提供每日資訊或報告。
• 參與制定業務目標。
• 貢獻於定期、季節性和節慶菜單的開發和規劃，以符合客人偏好。
• 協助處理客戶查詢、投訴和報價請求，同時維護客戶聯絡數據庫。
• 根據需要提供營運或文書支援。
• 支援分配的臨時項目。

要求:

• 商業、酒店管理或其他相關學科的大專或以上學歷。
• 至少有3年在餐飲行業有營運助理的相關工作經驗者優先。
• 具備良好的團隊合作精神和出色的人際交往技巧。
• 強大的團隊建設能力。
• 擁有積極的心態和能夠完成工作的態度。
• 精通電腦操作，能進行銷售分析和製作匯報材料。
• 良好的英語和廣東話口語及書寫能力。

具有豐富經驗的申請者，即使學歷較低，也將被考慮。