Operation Support Specialist

Key Responsibilities:

• Prepare the sales reports on a daily, weekly & monthly basis
• Communicate and coordinate daily operation and administration support to the store and teams
• Collaborate closely with marketing, merchandising,  IT and other departments to align strategies, address price changes, and resolve promotion issues.
• Assist in handling leasing-related documents, including leasing agreements, landlord communications, and rental payments.
• Prepare proposals for new store openings for management review
• Coordinate with external vendors, such as security devices and mystery shopper services providers
• Provide support in preparing meeting materials, documents and new procedure guidelines
• Streamline and improve store workflows for enhanced effectiveness
• Perform other ad-hoc duties as assigned by the Manager

Requirements:

• Diploma in Business Administration, Retail Management, or a related discipline
• At least 1 - 2 years of relevant working experience in operation field, preferably in sizable company
• Strong problem-solving, organization skills, able to work independently and under pressure
• Good command of written and spoken English and Chinese
• Familiar with MS Office application including Word, Excel and PowerPoint
• Immediate available is an advantage
• Candidates with more experience will be considered as Senior Operations Support Specialist

We offer

• 5 days work week
• Discretionary Bonus
• Up to 22 days annual leave
• Birthday leave
• Medical & Dental benefits
• Staff Discount
• Study Sponsorship